Employee training

  • Home
  • Employee training

Mastering forensic methods and skills through specialist training delivered by experts from various forensic areas
according to cutting-edge programs based on a proven and efficient combination of theory and practice.

    • Psycholinguistic non-invasive method of scientific analysis of written statements to determine their truthfulness, very efficient in the process of narrowing down the list of suspects and protecting sensitive categories of victims and suspects in the process of obtaining statements (children, minors and women – victims of violent crimes).
      The training course is carried out by licensed experts.
      So far, this training course has been delivered several times to selected police officers of the Serbian Interior Ministry and to prosecutors with the primary and high prosecutor’s offices of the Ministry of Justice of the Republic of Serbia within bilateral Swedish – Serbian project “Development of Forensics and Forensic Crime Scene Analysis 2016 – 2018 – SweSeIII“, financed by the Government of the Kingdom of Sweden.

    • Standard psychophysiological method of scientific lie detection, which is carried out through the device for measuring certain physiological changes in the respondent’s organism which occur when answering in a strictly controlled and methodologically defined test situation.
      The training course is delivered by experts licensed by the Serbian Interior Ministry and the oldest and most famous polygraph school in the world - Backster School of Lie Detection.
      The training program is in line with the Certified Specialist Training Program for the Serbian Interior Ministrythat was used for the training of experts hired by Serbian security services (Ministry of the Interior, Security Intelligence Agency and Military Intelligence Agency), Montenegro (Ministry of the Interior), Slovenia (Ministry of the Interior) and Republika Srpska (Ministry of the Interior).

    • The latest method for disclosing concealed information based on the application of the original software for measuring emotional reactivity which entirely eliminates examiner subjectivity while presenting and measuring stimuli and neutralizes the impact of the respondent’s cognitive load due to stress caused by external or internal sources.
      It is highly efficient in disclosing psychological conflict zones and measuring emotional reactivity for the purposes of scientific research.
      The training is carried out by licensed experts.
      This training has been scientifically validated in Serbian population. So far, it has been successfully received by psychologists, police officers with the Ministry of the Interior and scientific researchers of the Psychology Department, Faculty of Philosophy, University of Belgrade.

    • Negotiation is a set of strategies that send a message to the opposing party in accordance with a predetermined methodology, seeking to bring about changes in its initial attitudes and behavior, in accordance with the interests of the negotiating party. It is a means of establishing contact with another person and influencing her reason and emotions, where goals are achieved through communication with the use of scientific knowledge.
      Negotiation enables peaceful settlement of crisis situations, without the use of force.
      The training is conducted by licensed experts. It is primarily intended for security structures in state and private institutions and companies where there is risk from crisis situations and the need for negotiation in order to solve the crisis most efficiently.
      The author of the training program is the founder and the first head of the Interior Ministry Negotiating Team (2004-2006), and subsequently the Head Instructor and Expert Consultant to this team. The training program is in line with the Certified Specialist Training Program for the Serbian Interior Ministry that was delivered to the crisis and hostage negotiators for the Interior Ministry.

    • General training program contains: basic knowledge on human resource management and management styles; professional risk perceiving; techniques for employee motivation; general performance assessment techniques; techniques for assessment of specific employee behavior; techniques for achieving successful communication with collaborators and clients.
      Every training program is being adapted to specific requests and needs of the client company.
      Trainings are interactive, with workshops and video presentations.

    IT security has been imposed as a global challenge for many years. Number of cyber-attacks and harm caused is constantly on the rise in spite of significant investments in adequate technologies and development of security policies. December 2018 statistical data indicate human factor causing 95% of security breaches, meaning company’s security solution relying on the employees.
    Technology itself proves no longer enough for a secure IT environment, but a proactive IT strategy, alongside obligatory high-quality employeetraining, as well as development and maintenance of company’s security policies & procedures.
    We are offering corporate IT security training aimed at establishing more secure IT environment, tailored for employees having different educational profiles, professional backgrounds and holding different corporate positions.
    Training program has been further personalized in line with the client’s requirements keeping on mind both topic particularityand aiming at achievinghighest possible quality of candidate education.
    Most common topics in the majority of training modules:
    • Most frequent type of security threats and attacks,
    • Social engineering,
    • Data leakage,
    • Mobile device security,
    • Wi-Fi network security,
    • Cloud services,
    • Malwares,
    • Secure data storage and transport,
    • Security culture,
    • Cryptography,
    • Steganography, and
    • Digital forensics.

      Crime Scene Investigation (CSI) encompasses expert activities undertaken by forensic experts, in accordance with applicable law procedures, in order to find and secure forensic trace evidence needed for processing of criminal and other cases.
      During the training, participants acquire the following knowledge and skills:
      • Position and role of the forensic expert in criminal and other law procedures;
      • Theoretical basis of criminalistics, with an emphasize on forensics;
      • Basis of crime scene defining and protecting;
      • Documentation – forensic photography, video, 3D photo, sketching etc;
      • Basis of forensic reconstruction;
      • CSI methods and techniques;
      • CSI in specific criminal and other cases;
      • Fingerprints, theory and hands-on – classification, comparison, identification, searching, development, securing, automated systems AFIS;
      • Forensic disciplines, methods and techniques – shoeprints, tire prints, tool marks, biological traces, Bloodstain Pattern Analysis – BSPA, digital evidence, questioned documentexamination, ballistics, drugs etc;
      • Basis of forensic medicine;
      • Quality assurance during CSI.
        • Training is delivered by experienced forensic experts and licensed trainers. Except for working in public service, training is dedicated to all existing and future court experts from any forensic field.

      Crime scene protection encompasses expert activities undertaken in accordance with applicable law procedures, in order to preserve forensic trace evidence, from the moment of initial information about the commitment, till the CSI completion, with the overall goal of physical evidence acquisition, needed for further procedure.
      During the training, participants acquire the following knowledge and skills:
    • Role of crime scene (CS) protection in criminal and other law procedures;
    • Theoretical basis of criminalistics, with an emphasize on crime scene;
    • Basis of CSI, on-site forensic expertize and reconstruction;
    • Basis of CS documentation;
    • Methods and techniques of CS defining and protecting;
    • CS protection in specific criminal and other cases;
    • Training is delivered by experienced forensic experts and licensed trainers. Except for working in public service, training is dedicated to a wide number of security officers, as well as to all existing and future court experts from any forensic field.

      Disaster Victim Identification (DVI) encompasses expert activities undertaken by forensic experts, in accordance with applicable law procedures, in order to recover and exactly identify human remains, after natural and other disasters, respecting the dignity of victims.
      During the training, participants acquire the following knowledge and skills:
    • Organization of disaster scene processing, DVI team set-up;
    • Integration of DVI team work with CSI process and with the work of other investigating teams;
    • Application of Interpol DVI Standards;
    • Political and media pressure management;
    • Organization, coordination and performing of finding and securing human remains and personal belongings;
    • Systematization of human remains and personal belongings in a dignified way;
    • Organization, coordination and performing of ante-mortem and post-mortem investigative process;
    • Organization, coordination and performing of identification and handing-over of human remains and personal belongings;
    • Quality assurance within the entire DVI chain;
      • Training is delivered by experienced forensic experts and licensed trainers

      Bearing in mind that Gender Based Violence (GBV) cases most often happen in family, partnership, or some other relation of mutual dependence among the victim and perpetrator, forensic examination of crime scene and forensic expertise requires a special attitude of forensic and other specialists involved in case processing.
      During the training, participants acquire the following knowledge and skills:
    • Core knowledge of basic terms: sex, gender, gender equality;
    • Criminal law aspects of criminal acts against sexual freedom and against marriage and family;
    • International legislative framework;
    • Cooperation with other stakeholders: Prosecutors Office, Court, Medical, Social and NGO Sector;
    • Special psychological techniques for approaching victims in the aim of retrieving relevant information, along with avoiding secondary victimization;
    • Special CSI techniques in GBV cases;
    • Forensic photo-documenting of medical body examination of the victim;
    • Rape-Kit – content and usage in medical and forensic sector;
    • Basis of forensic medicine.
      • Training is delivered by experienced forensic experts and licensed trainers. Except for working in public service, training is dedicated to all existing and future court experts.

      Bloodstain Pattern Analysis (BSPA) encompass examination and interpretation of bloodstain patterns locations, distribution and shapes, in order of original physical event interpretation. This method is highly specialized and often used in providing physical evidence needed for processing of major criminal cases.
      During the training, participants acquire the following knowledge and skills:
    • Determination of distance between the blood source and the object where BSP is recovered;
    • Determination of direction and impact angles;
    • Determination of nature of the physical force that caused the blood spatter;
    • Determination of the physical characteristics of the object used to cause the blood spatter;
    • Distribution of particular blood spatter sources in space and time;
    • Interpretation of contact and transfer patterns;
    • Determination of the position of perpetrator, victim and witness;
    • Confirming or refuting of evidence of struggle;
    • Confirming or refuting different versions of the act.
    • Basis of forensic medicine.
      • Training is delivered by experienced forensic experts and licensed trainers. Except for forensic experts in public service, training is dedicated to all existing and future court experts from different forensic fields.

      Accidents – fire, explosions and industrial disasters, are extraordinary events, which generally include severe consequences – human and material casualties. Determination of their exact cause and mechanism, under circumstances of huge disaster which they produce, represents a big challenge. This training is dealing with methods and techniques which enable the experts to determine the material truth and secure physical evidence needed for processing of criminal and other cases.
      During the training, participants acquire the following knowledge and skills:
    • Position and role of the forensic expert in criminal and other law procedures;
    • Theoretical basis of criminalistics, with an emphasize on forensic expertizes;
    • Basis of crime scene defining and protecting;
    • Documentation – forensic photography, video, 3D photo, sketching etc;
    • CSI methods and techniques in cases of accidents (fire, explosion and industrial disasters);
    • Recognition and interpretation of conditional trace evidence and determination of the position of ignition (center);
    • Locating, finding and securing of relevant trace evidence for further forensic processing;
    • Basis of forensic laboratory expertise of chemical, biological, mechanical and other relevant trace evidence;
    • Basis of forensic medicine.
      • Training is delivered by experienced forensic experts and licensed trainers. Except for working in public service, training is dedicated to all existing and future court experts, as well as to insurance companies experts.


Training on QMS in forensic laboratories, ISO/IEC 17025:2017 standard

    A quality management system (QMS) represents a formalized structure that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.The basic requirements for a management system for testing and calibration laboratories are defined by the international standard ISO/IEC 17025, which is being used as a standard for forensic laboratory accreditation.

    During the training, participants acquire the following knowledge and skills:
  • The principles and application of Quality Control and basis of Laboratory Accreditation Process;
  • Overview and scope of ISO/IEC 17025:2017 standard;
  • Interpretation, explanation and implementation of ISO/IEC 17025:2017 QMS requirements;
  • Quality Manager organization and leadership skills to coordinate all laboratory quality activities;
  • Monitoring and continual improvement of the Quality Control processes;
  • Documentation and validation of laboratory's testing methods and measurements;
  • Calculation of measurement of uncertainty;
  • Risk Management methods;
  • Proficiency Testing and Inter-Laboratory Programs;
  • Quality Control Charts (QC charts);
  • Conducting internal audits;
  • Requirements of Accreditation Bodies and assessment techniques;
  • Planning, conducting and reporting on a laboratory audit;
    • Training is delivered by experienced forensic experts and licensed trainers. Except for working in public service, training is dedicated to all existing and future court experts, as well as to insurance companies experts.

      Any material, either movable or immovable, that contains a printed, written, or drawn inscription, is considered to be a document. In case genuineness or legitimacy of a document or any content of the document (text, stamp, protective element etc.) is considered to be skeptical and/or has to be questioned, we are talking about a questioned document. Forensic (questioned) document examination is a process of investigating a document by an expert, providing evidence about a suspicious or questionable document using scientific methods and techniques. Evidence usually include damage or alterations of the document, forgery, origin, authenticity, or other issues.

      During the training, participants acquire following knowledge and skills:
    • Basic and advanced document features and categorization of documents;
    • Class characteristics and individual characteristics of documents;
    • Examination of printed documents;
    • Inauthentic computer-generated documents;
    • Examination of stamps;
    • Recognizing of addition, deletion, insertion or obliteration in the concerned document;
    • Security elements (watermarks, microprinting, UV fluorescent security fibers, OVD etc.);
    • Advanced elements (MRZ, integrated circuit, RFID etc.);
    • ICAO Standards;
    • Counterfeit currency.
      • Training is delivered by experienced experts and licensed trainers. Except for working in public service, training is dedicated to all existing and future court experts, as well as to airport, bank, insurance companies officials etc.

Training implies individual approach, practical work and mentoring practice.